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Questions related to shipping and delivery:

We always attempt to ship your order within 7 working days. Once dispatched, please consult UPS standard shipment terms for more information regarding the service that you selected

Details on how to track your order will be sent to your preferred email address.

UPS Shipping Guide

DHL Shipping Guide

Please go to my orders, navigate to the desired order, and select reorder. 

Delivery options and costs can be found on the checkout page or within the basket page.

If you wish to change your delivery address, please contact your Account Manager. Changing address may not be possible if your order has already been shipped.

For next-day delivery, please contact a sales representative – email us on, or call us on 00353 (0) 21 4772050.

It is worth noting that, due to the nature of our service, next-day delivery is not always possible.

Yes, you can log on and view your order line status and any related delivery notes and invoices (once generated).

Questions relating to placing an order:

Once confirmed, it may not be possible to change your order. For further information regarding an order you wish to change, email, or call 021 4772050.

Please contact and state your order number.

Please go to ‘my orders’, find the required order, and select re-order. 

Please use a reference that you can easily recognise e.g. PO001, PL Stock

Your order may have been held in our portal for a number of reasons - email us on, or call us on 00 353 (0) 21 4772050 for help checking out.